Privacy & cookie policy
This policy explains how we collect and use your personal data in line with UK GDPR and the Data Protection Act 2018.
What we collect
Your name, email, phone, delivery address and order history when you place an order; your email if you subscribe to our newsletter.
Why we use it
To fulfil orders, provide customer support, meet legal obligations and — only with your consent — send marketing emails.
Payments
Card details are processed by our payment provider and are never stored on our servers.
Cookies
We use essential cookies and local storage to keep your basket and preferences. Analytics or marketing cookies are only set with your consent.
Your rights
You can request access, correction, deletion or a copy of your data at any time by contacting us. You may also complain to the ICO.
Last updated: October 2026. This is template copy — please have it reviewed before going live.